Genetix CARES

VISIT GENETIX CARES

You focus on what matters most—
we'll handle the rest

Genetix CARES is a comprehensive, no-cost support program that provides a dedicated point of contact, practical resources, and personalized guidance to help you navigate every step of treatment.
Image of a woman holding a pad of paper and talking to a patient, representing Genetix CARES support
The Genetix CARES logo

More than a program:
a promise to stand beside you

Genetix CARES was built alongside patients, caregivers, and clinicians—we listened, and intentionally designed our program to meet patients and their families where they need support the most.

Patient
Navigator

Your personalized 
contact 
throughout 
treatment

Financial
Support

Help navigating 
insurance
coverage and 
costs

Travel &
Logistics

Travel and accommodation 
assistance

Fertility
Preservation

Financial and 
logistical 
support

Community
& Connection

Connect with 
others who 
have 
been through the
journey
Image of a man wearing earbuds talking to a man wearing glasses via a virtual call on his computer, representing Genetx CARES Patient Navigators

Your Patient Navigator

Someone in your corner every step of the way

At the heart of Genetix CARES is a dedicated Patient Navigator: your single, consistent point of contact throughout the treatment journey. They coordinate key details and help ensure you always know what to expect.

  • Helps you understand each stage of treatment
  • Coordinates logistics across your care team and insurance
  • Stays in touch through regular check-ins
  • Connects you to resources and support
  • Helps identify a Qualified Treatment Center (QTC)
  • Coordinates travel and lodging support

How Genetix CARES Supports You

From your first conversation through long-term follow-up, Genetix CARES provides coordinated support across every stage of the treatment journey

Icon of two shaking hands, representing how Genetix CARES supports you in getting started

Getting
Started

Meet your navigator

Icon of a clipboard and check mark, representing how Genetix CARES supports you in insurance and planning

Insurance & Planning

Coverage and approvals

Icon of a location pin, representing how Genetix CARES supports you in pre-treatment prep

Pre-treatment
Prep

Travel and readiness

Icon of a building, representing how Genetix CARES supports you in treatment and recovery

Treatment & Recovery

Ongoing guidance

Icon of two overlapping chat bubbles, representing how Genetix CARES supports you in long-term follow-up

Long-term
Follow-up

Continued support

Support for Healthcare Providers

Genetix CARES extends your care beyond the clinic—providing patients with personalized support while helping reduce coordination burden on your team.

Streamlined enrollment

Care coordination

Patient readiness

Ready to get started?

Whether you're exploring treatment, supporting a loved one, or referring a patient, CARES is here to help you move forward.

VISIT GENETIX CARES

Continue Exploring

Patient Experience

Understand what to expect at each step of the treatment journey

Treatment Centers

Find a Qualified Treatment Center and take the next steps towards care